The Department of Veterans Affairs (VA) reports that over 40% of veterans, amounting to 2.5 million patients, are now utilizing telehealth services for part of their care. This significant reliance on virtual appointments and prescription refills via telehealth platforms has been driven by the convenience and accessibility they offer, especially for those living in rural areas or with mobility issues. The shift towards online care has been underscored by the delivery of 11.6 million telehealth visits in fiscal year 2023, a stark increase from 2.6 million visits in 2019, indicating a growing trend among veterans to seek medical services remotely.
Expanded Coverage: